Payment Policy

Pay With Credit/Debit Card

We accept the following credit and debit cards:

  • Visa
  • Mastercard
  • Union Pay
  • American Express
  • JCB

When you pay with a credit or debit card, you will need to provide the name printed on the card, the card number, the expiration date, and the 3-digit or 4-digit security code. This information, along with the billing address associated with the card, must be entered during the checkout process.

Please note that Matchyin.com does not store your credit/debit card number or any personal information you enter during the payment process. For any inquiries regarding transactions on your credit/debit card, please contact the bank that issued your card.

Pay With Paypal

If you choose PayPal for your payment, you will be redirected to the PayPal payment page, where you can log in with your PayPal username and password.

If you do not have a PayPal account or prefer not to use it, you can still pay using your credit or debit card via PayPal. Simply click on the "Pay with Debit or Credit Card" option on the PayPal page and enter your card details securely.

Note: All product prices listed on our website are exclusive of shipping charges but include applicable local sales tax and other relevant fees that will not be charged at checkout.

2. Payment Security:

Your payment information is processed securely using industry-standard encryption technology. We do not store your credit card details on our website, and your information is kept safe throughout the payment process.

3. Payment Authorization:

Please ensure the billing information you provide matches the information on file with your payment method issuer. Discrepancies in billing information may result in delays or cancellation of your order.

4. Payment Confirmation:

After successful payment, you will receive an email confirmation with the details of your order. Please keep this email for your records as it serves as proof of your purchase.

5. Payment Currency:

All prices on Matchyin.com are listed in USD (U.S. Dollars). If you are using a non-USD payment method, the final amount charged will be based on the exchange rate applicable at the time of purchase.

6. Payment Disputes:

If you believe there has been an error with your payment, please contact our customer service team immediately at support@matchyin.com. We will resolve any payment discrepancies as quickly as possible.

7. Payment Refunds:

Refunds for returned items will be issued to the original payment method used at the time of purchase. Refunds will be processed within 7 business days after we receive your returned package. The refunded amount will be credited to your account within 7 business days.

Note:

  • Product prices do not include shipping fees.
  • Orders under $99 will incur a flat-rate shipping fee of $8.99.
  • Orders over $99 qualify for free shipping .
  • International shipping costs will vary depending on the destination and additional customs duties or taxes may apply.
  • Customers are responsible for the return shipping fees for product returns or exchanges, but no handling or restocking fees will be charged.

Transactions are processed in US Dollars (USD). If you are shopping from outside of the United States, please be aware that your bank may charge additional currency conversion fees.

For any questions regarding our payment policy, please feel free to reach out to our customer service team at support@matchyin.com.